Business Insurance FAQs
Still not sure Valentine Insurance is the right choice? Take a look at some of the top questions our commercial customers have asked us to help you out! As business owners ourselves, we know the importance of finding resources you can rely on. So take some time, read through our site, and give us a call. We’d love to get to know you and your business or organization. Coffee is on us!
Why should I use Valentine Insurance?
First, Valentine Insurance is part of the community you do business in. You’ll see many of us giving back to our community by running in 5K races, helping at the local food pantry, and raising funds for causes that impact your everyday life. And we’re fellow business owners! So right there, we have a leg up on national brands with celebrity-endorsed products and massive who-are-you-going-to-talk-to-this-time call centers. We understand your market, and we’re faces you know that can help you out.
Second, we’re an independent insurance agency. We’re not selling just one insurance company’s business insurance products. We represent an average of eight top-rated insurance companies and research the plans from these firms to find you the best combination of price, coverage, and service. When your business needs change or you have a claim you need help with, we’ll sit down with you face to face and provide you with options and insight on the best choices for your situation.
What do I do if I have a claim?
Valentine Insurance makes filing a business insurance claim easy. Call our office at (847) 741-0083 during normal business hours (8 AM – 5 PM, Monday-Friday) and we’ll walk you through the process. If you need to report a claim after business hours, you may also contact your insurance carrier’s 24-hour claims service. We still encourage you to give us a call the next day, too, so we can make sure your claim is being processed and resolved as quickly as possible.
Should I review my business insurance with you every year?
Yearly insurance reviews are all part of the great customer service you’ll get with Valentine Insurance. We’ll help you go through each product and determine if what you have matches your business goals and budget, then make any needed adjustments to help you move your business model forward.