Personal Insurance FAQs
Check out our FAQs to start seeing the many benefits of working with Valentine Insurance. Of course, if you still have a question that we didn’t answer here, feel free to call us. We’d love to chat with you!
Why should I use Valentine Insurance?
Buying insurance is relatively easy in today’s market. You probably have even seen an insurance ad or two today that promises you significant savings if you switch to them. But do your homework before jumping on an attractive online offer that knows nothing about your life situations. There are some pretty big benefits you might be giving up. So why should you choose Valentine Insurance over the company that has a celebrity-endorsed insurance ad?
First, Valentine Insurance is an independent insurance agency. We’re not selling just one insurance company’s products. We don’t just do business online or over the phone. We represent an average of eight top-rated insurance companies and research the plans from these firms to find you the best combination of price, coverage and service.
Second, we’re part of your community. We’re not just a faceless call center. We’re people you know. We’ll sit down face-to-face to talk about what you need and we get to know you. So when life changes or you have a claim you need help with, we’re here for you and will provide you with options and insight on the best products for you.
What do I do if I have a claim?
Valentine Insurance makes filing a claim super easy. Call our office at (847) 741-0083 during normal business hours (8 AM – 5 PM, Monday-Friday) and we’ll walk you through the process. If you need to report a claim after business hours, you may also contact your insurance carrier’s 24-hour claims service. Still, let us know about your claim though, so we can make sure it is resolved as smoothly as possible.
Should I review my insurance with you every year?
A yearly insurance checkup is always a good idea (plus, we love seeing you). At the very least, if you’re going through any big-time changes in life—you’re moving to a new house, you’ve had a change in marital status, you’re expecting a new baby or you’re thinking about retiring—we should sit down, talk and review your options.